TNSSA MANAGER OF THE YEAR
This annual award recognizes the best of the best in our state. Several nominees are submitted each year by our members. It's awarded at our first luncheon of the new year in February. If you have an outstanding manager we'd encourage you to nominate them for this exclusive award.
By Stephanie Tharpe of A+ Storage
In the Self Storage Business, our managers work very hard all year long. They are the face of our business and our number one sales feature. On a daily basis, they are customer service agents, collectors, auditors, custodians, and administrators. They have to be able to write professionally, be articulate, be adaptable, be presentable, be problem solvers and multi – task, all under limited supervision. They are also our most important investment. We want to reward those who stand out and go the extra mile.
The TNSSA chooses their MOTY based on Commitment to Leadership, Creativity, High Occupancy Rate, Low Delinquencies and Overall Business.
In 2012, I was truly honored to be chosen by the Board of Directors for this Prestigious Award. As the recipient I was recognized in many ways. I was featured in every newsletter sent out by the Association and recognized at every quarterly luncheon and the Legal Seminar. Inside Self Storage, wrote and featured a national article regarding my award. The SSA Magazine reported the Award in the Tennessee Section of their Magazine. My local paper, the Chronicle of Mt. Juliet did a feature write up. Del Webb Lake Providence, Congratulated me in their monthly newsletter. Anne Ballard announced it in her session at the ISS World Expo in Las Vegas to her attendees.
You can’t buy that kind of advertising.
That being said, I would like to encourage all of you owners to pay attention to your hard working Managers and nominate your Super Stars for this award. Your Manager works hard for you. There is no greater feeling than that of being recognized by your industry peers and colleagues.