TENNESSEE SELF STORAGE ASSOCIATION


Industry News Blog

Self Storage Industry News for Tennessee! Read here about things that impact your business!
<< First  < Prev   1   2   3   4   5   ...   Next >  Last >> 
  • March 18, 2020 2:19 PM | Crystal Turner (Administrator)

    Coronavirus & Price Restrictions

    Mike Blackett posted on 3/13/2020 2:43:00 PM

    Coronavirus & Price Restrictions

    Coronavirus & Price Restrictions

    As SSA members are aware, the coronavirus unfortunately has spread domestically to several states, and the number of new cases of coronavirus continues to grow. As the situation worsens, many states responsively have declared a state of emergency. So far, the Governors of California, Utah, Florida, Kentucky, Oregon, Indiana, Colorado, Iowa, Illinois, Massachusetts, North Carolina, Michigan, Arizona, Connecticut, Louisiana, Virginia, New Jersey, Washington, New York, and Maryland have all declared states of emergency.

     

    Once a state of emergency is declared, many states have price restrictions, commonly referred to as price gouging laws, that take effect. Although these laws differ, they generally put a cap on raising prices for certain goods and services above a certain percentage from the amount charged immediately preceding the declaration, subject to certain narrow exceptions. Some of these laws are clearly applicable to self storage, some clearly are not, and others are uncertain in scope.

     

    Importantly, many of these laws create so-called strict liability offenses. In other words, it only must be proven that the unlawful rate increase occurred, without a valid exemption provided by the law, not that an operator had a specific intent to violate the law or “gouge” the tenant.

     

    Although no SSA member would intentionally raise their rental rates dramatically during a declared state of emergency, the laws may affect an operator’s ability to implement even standard rate increases. For example, in California, an operator may not charge a rental price greater than 10 percent more than the amount charged immediately preceding the declaration, subject to certain narrow exceptions. If a California operator charged $100 for a unit immediately preceding the declaration and raised the rent to more than $110 during the state of emergency, the operator may be in violation of the law.

     

    During a state of emergency, members should consult with their legal counsel regarding the application of their state’s pricing laws before changing rental rates for both current and prospective tenants. Given how dynamic the current situation is, members should also frequently monitor announcements and statements from state and local officials that could extend, modify, or revise their state of emergency as the coronavirus situation changes.

     

    For a general 50-state overview of price gouging laws, click here.


  • March 18, 2020 1:31 PM | Crystal Turner (Administrator)

    Coronavirus and Self Storage

    Mike Blackett posted on 3/17/2020 11:36:00 AM

    Coronavirus and Self Storage

     

    Storage operators are doing their due diligence during this pandemic and national emergency to make sure their customers are taken care of while also ensuring the safety of their employees. The SSA reached out to facility executives across the country to see how they are responding during these difficult times.

     

    Manhattan Mini Storage (NY)

    Jon Dario, president

     

    Are you altering your hours of operation? “Store hours are 7 am-10 pm for some buildings and 24 hours for others.”

     

    How are you handling onsite staffing? “Onsite management staffing is as it has always been. No limits on staffing have been set. We have a contingency to go to resident managers being the only staff if NYC gets a shelter in place decision.”

     

     

    How are you approaching access to units? “Our customers have access cards to enter the buildings and to use elevators. That has not changed.”

     

    Are you cancelling or deferring auctions? “Yes, we deferred auctions until further notice.”

     

    Are you deferring late fees for the time being? “We have not yet done anything with late fees, but we are discussing the possibility of deferring them as well.”

     

    Devon Self Storage (national)

    Ken Nitzberg, chairman and CEO

     

    Are you altering your hours of operation? “As of Monday, March 16, Devon was planning to maintain regular hours at each facility but with no more than one employee on duty at any given time. Because Devon Self Storage operates in multiple, geographically diverse areas of the country, the company is prepared to adapt and modify operations as the situation varies by community.”

     

    How are you handling onsite staffing? “Those who are ill or have family in their homes who are exhibiting symptoms of respiratory illness have been advised to not report to work.”

     

    How are you approaching access to units? “Presently we are open our regular hours with access to units that are current with their rent as always. Should local rules change, that accessibility could change also.”

     

    Are you cancelling or deferring auctions? “Devon has put off any auctions until the end of April at the soonest.”

     

    Are you deferring late fees for the time being? “We will make that decision on a case-by-case basis.”

     

    Sentry Self Storage (FL)

    Scott McLaughlin, executive vice president

     

    Are you altering your hours of operation? “Not at this time. We're watching federal, state, and local updates for news pertaining to small business hours of operations changes, or mandatory closures.”

     

    How are you handling onsite staffing? “On-site staff have been directed to stay home if they feel sick.”

     

    How are you approaching access to units? “Tenant access remains uninterrupted for the time being.”

     

    Are you cancelling or deferring auctions? “Yes, we've placed a delay on any pending sales until further notice and are providing opportunities for folks to work with us on payment options.”

     

    Are you deferring late fees for the time being? “Not at this time. However, if removal of fees helps a customer in lien status, we're certainly considering that as part of the solution.”

     

    StorageMart (national, Canada)

    Mike Burnam, CEO

     

    Are you altering your hours of operation? “Not at this time. If/when we do, it will be based on how busy that store is and what the TPG is for the store.”

     

    How are you handling onsite staffing? “Increasing hourly wage by $2.50/hour as additional incentive to come to work or offset increased child care or significant other not working.”

     

    How are you approaching access to units? “Offices open for business, we are considering ourselves essentials due to supply chains being stored no our facilities.”

     

    Are you cancelling or deferring auctions? “Deferring for 30 days.”

     

    Are you deferring late fees for the time being? “Deferring all charges related to sellout, but not first late fee or lock cut charges.”

     

    Five Star Storage (North Dakota)

    Ben Hendricks, chief operating officer

     

    Are you altering your hours of operation? “We’re monitoring daily changes and recommendations from local, state and national officials. Self storage is thankfully not a high-traffic business, so currently our hours haven’t been altered. We are strongly encouraging customers to limit their in-person contact with our staff; encouraging existing tenants to pay their monthly rent online; via a drop box or through the mail; and asking customers to call our managers vs. coming into the office. Signs have been posted on front doors of our stores, we’ve sent an email to all of our tenants, and we’re informing customers to refer to our Facebook pages for the most current updates on office hours/closures.”

     

    How are you handling onsite staffing? “Those that work in our business that have the ability to work from home, remotely, are doing so. At one rental office that has a two-door system with a vestibule, we’ve elected to lock the second door and speak to customers thru an intercom prior to buzzing them in to enter the office.”

     

    How are you approaching access to units? “Unit access hasn’t changed, because rarely do customers come into contact with one another. We have encouraged customers at facilities with hands-free access keypads to utilize that technology through the mobile app associated with those keypads. This was mentioned within the mass email to the current customers.”

     

    Are you cancelling or deferring auctions? “Not at this time, but we are currently evaluating.”

     

    Are you deferring late fees for the time being? “Not at this time, but we are currently evaluating.”

     

    Personal Mini Storage (FL)

    Marc Smith, president

     

    Are you altering your hours of operation? “Not yet. The situation is obviously very fluid.”

     

    How are you handling onsite staffing? “We are staggering coverage so that fewer people are in each office.”

     

    How are you approaching access to units? “No changes yet.”

     

    Are you cancelling or deferring auctions? “We are dealing with these on a case-by-case basis rather than a wholesale change.”

     

    Are you deferring late fees for the time being? “We are not and are encouraging auto-pay signup.”

     

    Anytime Storage (AZ)

    Chris Delgado, VP of Operations

     

    Are you altering your hours of operation? “We are not altering office hours much, just moving them earlier in the day.”

     

    How are you handling onsite staffing? “We are limiting direct contact with customers. We have modified our interactions and transactions with customers to do so.”

     

    How are you approaching access to units? “We are not changing access to units for customers.”

     

    Are you cancelling or deferring auctions? “Yes, we have cancelled our March and April auctions.”

     

    Are you deferring late fees for the time being? “We are not deferring late fees but are sensitive to late payments during this time.”


  • August 27, 2019 9:24 AM | Deleted user

    Absolute Storage Management 1630 Bonnie Lane Suite 106 Memphis, TN 38016 AbsoluteMGMT.com



    FOR IMMEDIATE RELEASE August 26, 2019

    Absolute Storage Management Reports 2019 Second Quarter Results

    MEMPHIS, Tennessee –Absolute Storage Management (ASM), a leading third-party management company for self-storage facilities in the United States, announced operating results for the three months ended June 30, 2019.

    2019 Highlights for Three Months Ended June 30, 2019:

     Increased same-store revenue by 2.5% vs. the same period in 2018.

     Reported Same-Store Net Operating Income ("NOI") increase of 3.1% compared to the same period in

    2018.

     Acquired three (3) management contracts: one (1) operating facility and two (2) facilities at the completion of construction.

    2019 Highlights for Six Months Ended June 30,2019:

     Increased same-store revenue by 2.8% vs. the same period in 2018.

     Ended the time period with 90.7% Square Ft. Occupancy compared to 91.2% same period in 2018.

     Added gross of 10 stores to third-party management portfolio.

    ASM’s 2019 same store pool consists of 68 stabilized properties managed since January 1, 2018. The income growth that these properties displayed is a direct result of ASM’s expertise in revenue and occupancy management, and the overall NOI growth is aided by consistent expense monitoring and economies of scale.  “Our adaptive and locally focused team continues to produce outstanding results, even in increasingly competitive markets. Out team has done a phenomenal job.” Scott Beatty, CEO. 

    ASM actively manages 131 properties in 14 states. Over the three-month quarter ending June 30, 2019,  ASM gained management of the following properties: Pelham Road Self Storage in Greenville, SC; Canton Storage in Canton, GA; and Old Ellis Storage in Roswell, GA.  Absolute Storage Management

    Absolute Storage Management (ASM) is one of the largest private, third-party self-storage management company in the United States. Founded in 2002, ASM’s headquarters are in Memphis, TN with regional offices in Atlanta, GA; Charlotte, NC; Nashville, TN; and Jackson, MS. The company’s mission is to grow successful partnerships with customers, team members, and investors by delivering excellence in service. 

    For further information and news about Absolute Storage Management, please go to the ASM website at

    www.absolutemgmt.com. Contact Jasmin Jones at jasmin.jones@absolutemgmt.com.

  • August 26, 2019 10:00 AM | Deleted user

    FOR IMMEDIATE RELEASE:

    CLEARLAKE CAPITAL-BACKED JANUS INTERNATIONAL
    NAMES INDUSTRY VETERAN RAMEY JACKSON AS CEO

    Janus Founder, President and CEO David Curtis to Retire
    and Serve as Co-Chairman of Janus Board of Directors


    Temple, GA and Santa Monica, CA – August 23, 2019 – Janus International Group, LLC (“Janus”), the leading global manufacturer and supplier of turn-key solutions and new technologies for the self-storage, commercial and industrial markets, backed by Clearlake Capital Group, L.P. (together with its affiliates, “Clearlake”), today announced that long-time Janus executive and industry veteran Ramey Jackson will succeed David Curtis as Chief Executive Officer, effective
    September 2, 2019. Mr. Curtis, who announced his retirement, will remain with the company in the role of Co-Chairman of Janus’ Board of Directors.


    Mr. Jackson is an accomplished veteran of the self-storage industry with more than 20 years of relevant experience, and he has served in many executive and leadership roles within Janus, most recently as Vice President of Sales.


    “I am honored to serve as the next CEO of Janus, and I want to thank David, Clearlake and the entire team at Janus for the confidence they have placed in me to lead this incredible organization,” said Mr. Jackson. “The self-storage business is undergoing exciting changes, as new technological solutions are developed and applied, and Janus looks forward to offering the most innovative, customer-friendly options.”

    "Ramey is an executive with the knowledge, experience, commitment and vision required to lead Janus into the future, and we look forward to partnering with him as we work together to take Janus to the next stage of growth,” said José E. Feliciano, Co-Founder and Managing Partner, and Colin Leonard, Partner, at Clearlake. “On behalf of Clearlake and the Board, we want to thank David for his exemplary service to Janus, wish him well in his well-deserved retirement and look forward to his continued contributions as Co-Chairman.”

    Mr. Curtis founded Janus in 2001 and served as the Company’s Chief Executive Officer since inception. He has over 35 years of executive experience within the industry, having founded and led multiple companies at the forefront of the self-storage and commercial sectors.

    "I am proud of the incredible global platform we have built with the best employees in the industry,” said Mr. Curtis. “Janus is just getting started in its growth trajectory, and I am excited to watch Ramey execute on our compelling growth plan to pioneer new technologies like access control, while expanding our core business lines. Ramey is a proven and respected leader in our organization who has delivered strong results through an unwavering commitment to our customers and people.” 

    ###

    ABOUT JANUS

    Janus International Group, LLC is the leading global manufacturer and supplier of turn-key self-storage, commercial and industrial building solutions including: roll up and swing doors, hallway systems, relocatable storage units, and facility and door automation technologies. The Janus team operates out of several U.S. locations and five locations internationally. More information is available at www.janusintl.com.

    ABOUT CLEARLAKE

    Clearlake Capital Group, L.P. is a leading private investment firm founded in 2006. With a sector-focused approach, the firm seeks to partner with world-class management teams by providing patient, long-term capital to dynamic businesses that can benefit from Clearlake’s operational improvement approach, O.P.S.® The firm’s core target sectors are industrials and energy; software and technology-enabled services, and consumer. Clearlake has managed over $10 billion of institutional capital since inception and its senior investment principals have led or  co-led over 100 investments. More information is available at www.clearlake.com.

    Media Contact:

    For Janus:

    Christine DeBord

    770-562-2850

    marketing@janusintl.com

     

    For Clearlake:

    Blicksilver Public Relations

    Kristin Celauro

    732-433-5200

    kristin@blicksilverpr.com

     

    Jennifer Hurson

    845-507-0571

    jennifer@blicksilverpr.com


    Clearlake and Janus Logo


                                                     Facebook

    LinkedIn

    Twitter

    Instagram


    Janus International Group, 135 Janus International Blvd, Temple, GA 30179, 770-562-2850

  • July 22, 2019 10:27 AM | Deleted user

    PINNACLE STORAGE PROPERTIES ANNOUNCES THE ACQUISITION OF STORAGE PLUS OF OLD KATY AND STORAGE PLUS OF LIVINGSTON

    Houston, TX – July 11, 2019 – Pinnacle Storage Properties, based in Katy, Texas, proudly announces the acquisition of two more Texas properties, Storage Plus of Old Katy and Storage Plus of Livingston.

    Pinnacle has strategically placed Katy facilities in three different sub-markets.  Storage Plus of Old Katy, located at 5310 E 5th St., in Katy, TX, is Pinnacle’s third addition in the Katy market. Storage Plus of Old Katy’s 142,476 square feet of space provides 531 units to serve customer needs. Along with Storage Plus of Katy and Storage Plus of Katy Kingsland, these properties offer a total of 240,000 sq. ft. of storage space.

    Old Katy provides a variety of unit options; state-of-the-art security; climate-controlled storage; and vehicle, boat and RV storage; as well as free wi-fi, delivery acceptance, and print/copy/scan services for our business tenants. 

    Storage Plus of Livingston, located at 4414 US Hwy 190 W., in Livingston, TX, has an existing 260 non-climate controlled units, totaling 46,100 square feet of storage space. Pinnacle’s strategy of purchasing under-managed, under-enhanced, and under-developed facilities, then updating these properties, will increase Livingston’s value with an expansion of 35,050 square feet of climate-controlled space while implementing best practice management.  The expansion is scheduled to be completed by late summer of this year.

    In addition to climate-controlled storage; vehicle, boat and RV storage; and state-of-the-art security, Livingston will be offering delivery acceptance, free wi-fi, and print/copy/scan services to business clients.

    “Pinnacle Storage Properties is excited to be adding these properties to our ever-expanding portfolio, which includes over 20 locations across Texas, Oregon and Washington, consisting of approximately 7,500 units totaling over 1,000,000 sq. ft. of rent-able space. Livingston is a great fit for our portfolio and ideally located between New Caney and Nacogdoches.” Pinnacle Storage Properties continues to grow and is positioned to double in size within the next year.”  States John Manes, Pinnacle Storage Properties Partner and CEO.

    Robby Dunn, Pinnacle’s Chief Investment Officer, states, “Adding these properties to our growing portfolio gives us the opportunity to make a positive impact on these communities as we add value by updating the property and execute best practice management strategies. We look forward to working with our potential customers, employees, and other small businesses in the area. We continue to remain aggressive in our continued acquisition of self-storage properties.”

    Pinnacle Storage Properties is a privately held, national real estate owner-operator focused on the acquisition, development, and management of self- storage assets.  Their investment strategy is to purchase under-managed, under-enhanced, and under-developed assets in suburban and secondary markets.  They take a grassroots, off-market approach in selecting the best deals that deliver stable cash flow and long-term appreciation opportunities.  With nearly 25 years of combined self-storage experience, they have established an industry wide reputation for superior performance derived from core values; honesty, integrity, and respect.  For more information on Pinnacle Storage Properties, see https://pinnaclestorageproperties.com/ 


    Kurt Power
    Pinnacle Storage Properties
    Tel: 913-375-4782
    Email:  kurt@pinnaclestorageproperties.com
    Website: www.pinnaclestorageproperties.com--


  • July 19, 2019 1:25 PM | Deleted user


    PINNACLE STORAGE PROPERTIES PROUDLY ANNOUNCES THE ADDITION OF KURT POWER TO ITS EXECUTIVE TEAM

    Houston, Texas, July 12, 2019 – Rapidly expanding Houston, Texas-based Pinnacle Storage Properties is thrilled to announce the addition of Kurt Power as VP of Investor Relations.

    Mr. Power comes to Pinnacle with a wealth of experience in real estate investment, marketing, and account management. His last 4 years were spent at Think Realty where he was positioned as National Account Manager. During his tenure at Think Realty, he helped build the company from the ground up into a national and international brand. He initiated the lead on expanding the Think Realty brand into China while hosting two international conferences in Shanghai.

    The vehicle that propelled Mr. Power in his early career was the fitness industry, where he mastered the skills of focusing his time and energy to help others. This makes him a perfect fit with the culture of Pinnacle Storage Properties. As VP of Investor Relations he will oversee communication with current investors, informing them of all project updates. He will also be adding new investors and managing relationships with the goal of helping investors secure their future and the future of their families. Kurt will also be engaging in social media marketing activities.

    “I am excited, humbled and grateful to be a part of the Pinnacle team, and I look forward to contributing to the continued success of Pinnacle Storage Properties. It’s invigorating to be with a company that has incredible focus, extraordinary self awareness, and a dynamic plan for business success,” states Mr. Power. 

    “We are very excited to welcome Kurt to Pinnacle Storage Properties,” said John Manes, Pinnacle CEO. His work ethic, diverse experience and impressive management skills align perfectly with our core values of integrity, honesty, and respect, making him the perfect fit to head up Investor Relations.”

    Pinnacle Storage Properties is a privately held, national real estate owner-operator focused in the acquisition, development, and management of self-storage assets.  Their investment strategy is to purchase under-managed, under-enhanced, and under-developed assets in suburban and secondary markets. They take a grassroots, off-market approach in selecting the best deals that deliver stable cash flow and long-term appreciation opportunities. With nearly 25 years of combined self-storage experience, they have established an industry wide reputation for superior performance derived from core values; honesty, integrity, and respect. For more information on Pinnacle Storage Properties, see https://pinnaclestorageproperties.com/  


    Media Contact:

    Kurt Powers

    Pinnacle Storage Properties

    Tel:  913-375-4782

    Email:  kurt@pinnaclestorageproperties.com

    Website:  www.pinnaclestorageproperties.com

  • May 08, 2019 10:19 AM | Deleted user

    CallPotential Logo

    Scott Worden joins CallPotential as Business Development Manager

    New hire, Scott Worden, represents CallPotential at the CSSA Napa Owner’s Conference

    FOR IMMEDIATE RELEASE: Chicago, IL Wednesday, May 8th, 2019

    CallPotential, award-winning customer relationship management (CRM) and communications software developed for self-storage, is pleased to announce the addition of Scott Worden as Business Development Manager. Worden will be joining Director of Business Development, Peter Spickenagel this week at the California Self Storage Association’s (CSSA) Napa Owner’s Conference.

    “Scott is highly regarded for his client-first approach”, said Phil Murphy, CallPotential Founder/President. “He brings great energy and experience in the self-storage technology sector. We are enthusiastic he will be representing CallPotential and feel fortunate to welcome him to the CallPotential team.”

    In his new position, Worden will use his passion for innovation and developing positive client relationships to expand CallPotential’s client base. Previous industry experience includes positions with other self-storage technology providers. Worden excels at creating and executing business development strategies that result in increased sales and profitability. Worden holds a B.S. in Marketing and Management from the University of Oregon.

    “CallPotential is a high-impact platform” said Scott Worden. “I am excited to have the opportunity to be part of the CallPotential team and contribute to the company’s next phase of growth.”

    Scott Worden will be representing CallPotential at the California Self Storage Association’s Napa Owners Conference May 8th and 9th. To reach Scott emailscott@callpotential.com or call 602-536-9026

    About: CallPotential’s award winning CRM and communication platform integrates seamlessly with self-storage operators property management software allowing systemization and automation of lead management and collection management processes using omni-channel communication tools like text messaging, email, live and recorded calls, and live chat. CallPotential also empowers owners to run their own internal contact centers without investing in expensive hardware or hiring additional labor. These products combine powerful insight, transparency and control into operations. To learn more about CallPotential visit www.callpotential.com or call 877-552-2557

  • January 16, 2019 10:35 AM | Melissa Huff (Administrator)

    More space, more exhibitors and more interactive programs—that’s what you’ll find in the expo hall at the 2019 Inside Self-Storage World Expo. Get a sneak peek of what’s happening on the vendor side of things, April 2 and 3, at The Mirage in Las Vegas.

    The expo hall has always been a huge draw at the Inside Self-Storage World Expo in Las Vegas. Packed with suppliers from all segments of the industry, the two-day extravaganza allows industry professionals to immerse themselves in the people, products and services that are trending in the business. It’s the place to meet, ask questions, sample, buy, learn and make connections.

    The hall for this year’s show, April 1-4 at The Mirage Hotel & Casino, will offer everything attendees usually love but with more—much more. Here’s a peek at what you’ll find in 2019. Click here for full article

    Special Offer for TNSSA Members!

    TNSSA members will receive $30 off the Seminar-Track Package OR All-Access Pass. For more information about the discount, click here.



  • September 21, 2018 4:14 PM | Melissa Huff (Administrator)

    SiteLink Adds Out-of-the-Box Online Rental Options to its Web Template and SiteLinkStore

    Easy, no-cost setup with simple Move-In button

    Raleigh, NC. September 21, 2018  — SiteLink, the global leader in cloud-based software and payment processing for self-storage operations of all sizes, is excited to announce new, free online move-in features for Web Edition customers.

    Highlights

         The popular SiteLink Web Template now includes online rentals

         Operators without a website can offer online payments, reservations and rentals to tenants on their own SiteLinkStore.com free website

         New feature makes it easier and available to all customers without extra cost or the need for third-party integrations

    Click here to read more...

  • September 19, 2018 4:06 PM | Melissa Huff (Administrator)

    SiteLink Integrates with OpenTech's INSOMNIAC CIA Cloud Access Control

    Cloud-based access control streamlines gate management

    Raleigh, N.C., September 19, 2018 - SiteLink, the global leader in cloud-based software and payment processing for storage operations of all sizes, is pleased to announce a new and seamless software integrations with OpenTech Alliance INSOMNIAC Centralized Intelligent Access (CIA) gate access solution. This industry-first partnership delivers smooth, reliable 24/7 gate control to owners and operators via secure, flexible cloud-based infrastructure. 

    Highlights

    • SiteLink management software plus INSOMNIAC CIA cloud-based access eliminates dependence on local, PC-based gate software
    • Gate access functions performed seamlessly right in SiteLink anytime, anywhere
    • SiteLink primed to incorporate new gate technologies from all Marketplace partners as they become available
<< First  < Prev   1   2   3   4   5   ...   Next >  Last >> 

Tennessee Self Storage Association, Inc. 

All Rights Reserved

2817 West End Ave, Suite 126-197

Nashville, TN 37203

info@tnssa.net

TNSSA Online Privacy Policy                          TNSSA Online Terms of Use

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by the Tennessee Self Storage Association of the third party sites, goods or services. The TNSSA takes no responsibility for the content of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements. 

Website Design by

 

Powered by Wild Apricot Membership Software