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Industry News Blog

Self Storage Industry News for Tennessee! Read here about things that impact your business!
  • September 29, 2016 12:34 PM | Melissa Huff (Administrator)

    Ponderosa Insurance Introduces Its Self-Storage Property and Liability Program

    PHOENIX (Sept. 19, 2016) — Ponderosa Insurance Agency has made self-storage property and liability insurance simpler and more cost efficient by offering policies directly to U.S. self-storage operators at a substantial savings over the current insurance offerings in the marketplace and providing more coverage such as flood and California/Pacific Northwest earthquake.

    Ponderosa, a subsidiary of Repwest Insurance Company, has been a self-storage industry trailblazer for 43 years. Together with its signature tenant insurance product, Safestor, the new Ponderosa Self-Storage Property and Liability Insurance Program (the Program) provides ironclad protection to self-storage operators. Along with its broader coverage, the Program is priced 40- to 60-percent less than the cost of less-inclusive commercial policies in the self-storage market.

    Two of the largest insurance companies in the world provide the property and liability insurance in the Program, rated as high as A++ by A.M. Best. No insurance company in the market has a higher rating. The Program’s best rates are reserved for those self-storage operators who are members of the U-Haul Neighborhood Dealer Network and U-Haul Self Storage Affiliation.

    “The U-Haul Affiliation lowers a self-storage operator’s risk and exposure, and thus lowers insurance premiums,” Repwest President Doug Bell said. “Having two of the largest insurance companies in the world partner with Ponderosa and U-Haul is positive proof that the U-Haul Self Storage Affiliation works.”

    Program Director Blake Johnson added: “Almost any self-storage operator can join the Program, and once they see the cost savings and the benefits of offering Safestor, most are eager to join.”

    “I signed on again with Ponderosa to insure my storage facility and was elated at the rate and coverage provided,” said Ron Stevens, owner of Affordable Storage Solutions in Ludowici, Ga. “It is anywhere from 40- to 60-percent less than any carrier I have had in the past.”

    Ponderosa has specialized in meeting tenant insurance needs since 1973 throughSafestor Tenant Insurance, which offers the industry’s most affordable rates, broadest coverage and largest claims team in the industry for swift processing. Safestor has produced satisfied customers for years – an indicator of the exceptional service that Ponderosa Self-Storage Property and Liability Insurance Program customers are now receiving.

    Megan Thompson, a controller for Denver-based Wyco Self Storage Management and a Safestor customer, noted: “We appreciate the quality service and professionalism Ponderosa has provided us over the last several years. The security and welfare of our tenants and their belongings is of the utmost importance to our company. Safestor offers comprehensive coverage with affordable monthly premiums that most of our tenants find attractive.”

    For more information on the Ponderosa Self-Storage Property and Liability Insurance Program or to request a quote, email or call (866) 751-4295.


    Blake Johnson

    Doug Bell


    Phone: 877-262-5460


  • August 23, 2016 9:26 PM | Melissa Huff (Administrator)

    SkyView Advisors announces the promotion of Joseph Brazill to Vice President, Investment Sales. The promotion was announced by the Managing Partner of SkyView Advisors, Jay Crotty.

    "Joe has been an instrumental member of our team and has played a key role in SkyView's growth and success in the industry.  He has consistently met and exceeded opportunities that have been presented to him, so it is with great confidence that we are promoting him to Vice President from Senior Associate," states Crotty.

    Brazill joined SkyView Advisors as an Analyst in 2013 and quickly advanced to the role of Vice President. Joe has assisted countless owners, including individuals, partnerships, REITs, and pension funds achieve their self storage investment goals. He has built a reputation for innovative strategic thinking and working with the highest level of integrity. Joseph has demonstrated a track record throughout his career as a self storage real estate agent of ensuring his clients receive maximum value and the best terms for their assets during a sale. Brazill will be working directly with other self storage brokers including Senior Vice President Ryan Clark and Managing Partner Jay Crotty.

    SkyView Advisors is an investment sales, debt & equity, and advisory firm focused exclusively on the self storage market. SkyView represents self storage owners who are considering a sale of their property/portfolio or evaluating their financing. SkyView brings a unique perspective to the self storage industry, and has established itself as an innovative thought leader in the industry, consistently raising the bar.

    The SkyView team has extensive self storage expertise and deep industry relationships coupled with an impressive track record, having completed more than $1.2 Billion of transactions throughout their careers.


  • July 29, 2016 2:02 PM | Melissa Huff (Administrator)

    Southeast Management Company Receives 2016 Best of Kilmarnock Award

    Kilmarnock Award Program Honors the Achievement

    KILMARNOCK July 21, 2016 -- Southeast Management Company has been selected for the 2016 Best of Kilmarnock Award in the Property Management category by the Kilmarnock Award Program.

    Each year, the Kilmarnock Award Program identifies companies that we believe have achieved exceptional marketing success in their local community and business category. These are local companies that enhance the positive image of small business through service to their customers and our community. These exceptional companies help make the Kilmarnock area a great place to live, work and play.

    Various sources of information were gathered and analyzed to choose the winners in each category. The 2016 Kilmarnock Award Program focuses on quality, not quantity. Winners are determined based on the information gathered both internally by the Kilmarnock Award Program and data provided by third parties.

    About Kilmarnock Award Program

    The Kilmarnock Award Program is an annual awards program honoring the achievements and accomplishments of local businesses throughout the Kilmarnock area. Recognition is given to those companies that have shown the ability to use their best practices and implemented programs to generate competitive advantages and long-term value.

    The Kilmarnock Award Program was established to recognize the best of local businesses in our community. Our organization works exclusively with local business owners, trade groups, professional associations and other business advertising and marketing groups. Our mission is to recognize the small business community's contributions to the U.S. economy.


    SOURCE: Kilmarnock Award Program

    Kilmarnock Award Program

  • May 26, 2016 2:49 PM | Melissa Huff (Administrator)

    Single-store owner in California marks new record after switching software and payment processing to SiteLink

    Raleigh, NC. May 16, 2016 — SiteLink, the global leader in web-based software and payment processing for self-storage operations of all sizes, has boarded its 13,000th customer, California-based Peter Phillips of Stor-Mor Self-Storage.

    “Going through a software conversion for a 700 unit storage facility can be daunting for owner/operators but our experience has been phenomenal thanks to the exceptional management platform and the customer service SiteLink provides,” said Peter Phillips, Stor-Mor Self-Storage’s General Manager and SiteLink’s 13,000th customer. “We combined the world-class expertise of SiteLink and Sue Haviland to guide us through the process. I appreciate the teamwork and fantastic service SiteLink delivers.”

    Stor-Mor Self-Storage, like most SiteLink customers, was using another software and payment processor before switching to SiteLink Web Edition and SiteLink Merchant Services.

    “We are beyond grateful and flattered about the milestone and our newest customer,” said Markus Hecker, SiteLink’s COO. “Since our first release in 1999, we have steadfastly focused on offering the best service, listening to clients and continually updating SiteLink.

    Click here to read full story

  • December 31, 2015 3:59 PM | Melissa Huff (Administrator)

    One of our very own TNSSA members is speaking at this event! 

    Congratulations, Stephanie Tharpe! 

    Check out the details here

  • November 03, 2015 5:16 PM | Melissa Huff (Administrator)

    October 21-22 --- Embassy Suites- Murfreesboro --- 7th Annual Legal Seminar

    We extended the event to two days this year with great success! Our Networking Reception was sponsored by Select Merchant Solutions and there were a total of 10 Vendor Sponsors for the main Seminar event! Embassy Suites in Murfreesboro wowed us again with great service and food. Scott Zucker, Bob Copper, Stacey Gorman and Todd Levy all delivered top-notch presentations!

    We've included a few pictures from the event on our Facebook page. If anyone else has any pics they would like to share, please send them to me at

    We've already started tossing around plans for next year so if you have suggestions, now would be the time to let us know! 

    THANK YOU TO OUR SPONSORS: Select Merchant Solutions, Storage Treasures, SafeStor, Global Roofing, Rhino Shield, Marcus & Millichap, William Knight Insurance Agency, Janus Int'l, QuikStor and Storage Structures

  • September 01, 2015 3:29 PM | Melissa Huff (Administrator)

    A+ Storage of Tennessee, LLC has Appointed New Senior Vice President of Operations


    Nashville, TN, August 31, 2015 - A+ Storage of Tennessee, LLC has announced the appointment of Stephanie Tharpe as their new Senior Vice President of Operations. She will assume responsibilities on September 1, 2015. This is a newly created position for the company.

    Ms. Tharpe has been part of the A+ Storage team for five years, beginning in the Hendersonville location as a property manager and then serving as the District Sales Manager before being promoted to Senior Vice President of Operations. During that time she was named as the Tennessee Self Storage Manager of the Year by the Tennessee Self Storage Association, while being responsible for hiring, training,  branding and social media.

    “Stephanie is the best in the business!  She now has a national reputation for having fresh and practical ideas in self-storage management.  The value of our self-storage portfolio in Tennessee has increased considerably under her stewardship.  She loves this industry and her energy is inspiring.” stated Tommy Pierce, President.  

    Stephanie has been in the storage business for 17 years and oversees a portfolio of 7 facilities in Nashville. She currently serves on the Events and Education Committee for the TNSSA. She’s also a moderator for Self-Storage Talk, the industry's largest online community with over 7000 members.   Stephanie has been a featured speaker at the Inside Self Storage World Expos in 2014 and 2015 along with the National Self Storage Association Fall Conference in 2014. She has hosted Round Tables for the TNSSA and contributed to their newsletters. Stephanie has also been a Guest Blogger for Inside Self Storage as well as a guest on Self Storage TV

    Founded in 2003, A+ Storage operates seven facilities in Downtown Nashville, Fortress, La Vergne, Mt. Juliet/Providence, Murfreesboro, Nolensville, and Spring Hill/Columbia, Tenn. In 2014, five facilities were sold from the portfolio for $33.6 million. The properties were located in Clarksville, Franklin, Gallatin, Hendersonville and Hermitage.

  • May 22, 2015 5:55 PM | Melissa Huff (Administrator)

    Who has the most locations nationwide? With seemingly a McDonald's and a Wal-Mart on every corner, this sounds like it may be a close race! 

    How many locations does the US Post office have nationwide? Or Starbucks? 

    You may be surprised by the numbers compiled by SpareFoot in this recent article

  • April 01, 2015 5:24 PM | Melissa Huff (Administrator)

    The Self Storage Talk 2015 "Loving Las Vegas" Video Challenge gave managers the opportunity to compete for a free trip to the Inside Self-Storage Storage World Expo in Las Vegas. 

    Our very own, Ashley Dawn of A+ Storage won third place in this video competition! You can view her submission video here. As third place winner, Ashley has won the Manager Essentials 2015 DVD Package from ISS.

    Congratulations Ashley! Job well done! 

  • March 18, 2015 1:58 PM | Melissa Huff (Administrator)

    I believe we can call yesterday's luncheon a success! However, if you left the meeting with thoughts of the beach and a longing to see the ocean... it's completely understandable! I apparently forgot to send everyone the memo that we were having a 'Summer in March' themed event!

    Seriously, you guys were champs yesterday! Your great attitude and understanding with the AC issues during the meeting were very much appreciated. 

    Hats off to Mark Shirey for the wonderful presentation! You saved the day!

    Congrats to the TNSSA 2014 Manager of the Year Award Winner, Donna Porter and runner-up, Kelly Zimmerman! Fantastic work, ladies!

    Looking forward to seeing everyone in Knoxville on May 19th for our 2nd Quarter Luncheon and Round Table Discussions!

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