Congratulations 2023 Manager of the Year 

Chimane Boyd of Citizen Storage - Titus, Memphis

Our manager of the year award recipient for 2023 manages a facility in Memphis. Despite the challenges faced at this facility of 472 units, our manager of the year has skillfully managed to increase revenue, maintain an occupancy rate of 80% with a delinquency rate of only 4.5%.

This glowing recommendation from the owner of the company, Peter Spickenagel says it all…

Her commitment to her job is evident in the pride she takes in her responsibilities. Her attention to detail and dedication have significantly contributed to the smooth operation and success of her facility. She has played a pivotal role in the launch and execution of training programs for new employees, ensuring that they are well-equipped to handle the challenges of their roles. 

In addition to her normal responsibilities, she has demonstrated her commitment to the industry by actively participating in trade shows, representing the company at the booth. Her involvement not only highlights her dedication but also her ability to engage with a broader audience. 

He included two tenant reviews - Here is one of them: “Chimane, manager of the Titus Rd facility was such a great help when I needed to clear my family’s locker holdings from the Citizen facility. She was very attentive, helpful in her advice, and exceptionally caring in her dealings with us. She is a major asset to this business, focused on customer service, and a genuine joy to work with.” 

These testimonials and achievements underscore Chimane Boyd’s suitability for the Property Manager of the Year award by TNSSA. Her ability to excel in various aspects of property management, coupled with her dedication to customer service, makes her a deserving candidate for this recognition. 

Congratulations Chimane! Well done!

Manager of the Year Winners